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Privacy Policy

At Bizxcel, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your information when you visit and make purchases on our online store. By using our website, you consent to the practices described in this policy.

Information Collection:

When you visit our online store, we may collect personal information such as your name, email address, shipping address, billing address, and payment details. We collect this information to process your orders, provide customer support, and improve our services. We may also collect non-personal information, such as your IP address and browsing behavior, to enhance your experience and analyze website traffic.

Use of Information:

We use the collected information to process your orders, fulfill your requests, provide efficient customer support, and improve our products and services. We may also use your information to send you promotional offers, newsletters, or important updates about our online store. We do not sell or rent your personal information to third parties without your explicit consent.

Data Security:

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. We use secure servers, encryption, and regular security audits to safeguard your information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services:

To process your orders and provide necessary services, we may share your information with trusted third-party partners, such as payment processors and shipping providers. These parties have their own privacy policies, and your information will be handled according to their practices. We also use third-party analytics tools to analyze website traffic and improve our services.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your browsing experience and collect data for analysis purposes. Cookies are small text files stored on your device that help us remember your preferences, customize your experience, and analyze website usage. You can manage or disable cookies through your browser settings, but please note that certain features of our online store may not function properly without them.

Compliance with Laws:

We may disclose your personal information when required by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or ensure the safety of our users.

Changes to the Privacy Policy:

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The most recent version will be posted on our online store, and we encourage you to review it periodically. By continuing to use our online store, you acknowledge and agree to the updated privacy policy.

Contact Information:

If you have any questions, concerns, or requests regarding our privacy policy or the handling of your personal information, please feel free to contact us at reception@bizxcel.co.za